Shipping Policy
Shipping Policy – Aurevo Fashion
Thank you for choosing Aurevo Fashion
Thank you for visiting and shopping at Aurevo Fashion.
Below you will find all the information regarding shipping methods, delivery times, and customer support, to offer you a clear and transparent shopping experience.
Order Processing
All orders are processed within 1–3 business days (Monday to Friday).
Orders placed during weekends or holidays will be processed on the next business day.
Shipping and Delivery Times
Aurevo Fashion operates as an international online retailer and partners with global logistics providers for product shipping.
Products are shipped through international fulfillment centers, depending on item availability and order destination.
The estimated delivery times are:
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Europe and United Kingdom: approximately 6–12 business days
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United States: approximately 7–14 business days
The times indicated are estimates and may vary due to logistical factors, high demand periods, customs inspections, or circumstances beyond our control.
Shipping Partners
We use reliable international logistics partners, which may include, depending on the destination:
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DHL
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UPS
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Local postal services
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Other selected international couriers
The courier is chosen based on efficiency and reliability for the specific destination.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing the tracking number.
You can track the shipment status:
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via the link provided in the email, or
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directly on the courier’s website.
Incorrect Address
Please carefully check the shipping address before placing your order. We are not responsible for shipments that cannot be delivered due to an incorrect address.
Note: if the customer refuses delivery or does not collect their order within the specified time frame (usually 5-7 days), we (the merchants) are not responsible for the delivery refusal and cannot provide any refund.
Address Change
If your order has not yet been shipped, you can request an address change by contacting our customer service via email.
Once the order has been handed over to the courier, we cannot guarantee the delivery address change.
Payment Note
The charge on your statement will appear as “Aurevo Fashion”.
Customer Support
Our customer service is available exclusively online to assist you with shipping, orders, and general information.
Email: support@aurevo-fashion.com
Phone: +39 02 81260204
Online customer service hours:
Monday – Friday: 08:00 – 18:00 (CET)
Estimated response time:
Within 24 business hours
Company Information
Aurevo Fashion operates exclusively as an online store and serves customers internationally.
We do not have physical retail locations.
Registered office:
36600 – 001, IFZA Business Park, DDP
Dubai, United Arab Emirates